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Yes, some review systems wait until there are enough reviewers to try to keep things anonymous.. I think the problem with AirBNB is that their entire site coll
by fatfingerd 3y ago
Yes, some review systems wait until there are enough reviewers to try to keep things anonymous..
I think the problem with AirBNB is that their entire site collectively functions as one hotel chain that may collect a higher percentage of the take to corporate than a normal chain does. They are not actually more interested than Sheraton in having a lot of truth on their site causing listings to go unrented or not collect what they would have per night.
- martindbp 3y agoFair enough, that is one misaligned incentive, but also if bad reviews don't pressure hosts to do better, people will just book a hotel instead where the quality is more consistent. It does seems like many businesses don't/can't optimize for anything other than the first-order effects.