4 ms·

Why not show reviews anonymously and time-delayed?

• fatfingerd 3y ago
  Yes, some review systems wait until there are enough reviewers to try to keep things anonymous.. I think the problem with AirBNB is that their entire site collectively functions as one hotel chain that may collect a higher percentage of the take to corporate than a normal chain does. They are not actually more interested than Sheraton in having a lot of truth on their site causing listings to go unrented or not collect what they would have per night.
  • martindbp 3y ago
    Fair enough, that is one misaligned incentive, but also if bad reviews don't pressure hosts to do better, people will just book a hotel instead where the quality is more consistent. It does seems like many businesses don't/can't optimize for anything other than the first-order effects.