I think a big part of it is execs at these companies jumping on the AI hype train looking to cut costs and stay up with the latest trends. They don’t realize an

I think a big part of it is execs at these companies jumping on the AI hype train looking to cut costs and stay up with the latest trends. They don’t realize and likely don’t care if the end user experience is awful as long as they can claim to be “using AI” in some way. Reminds me of the early days of outsourcing where there was a mad rush to outsource as much as possible to avoid being left out.