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Cost: Wages for food service workers are extremely low. Automation is extremely expensive. Capability: Industrial machinery struggles to meet many of the requi
by Jochim 3y ago
Cost: Wages for food service workers are extremely low. Automation is extremely expensive.
Capability: Industrial machinery struggles to meet many of the requirements of a professional kitchen. Plating alone requires the ability to handle and place aesthetically, both solids of different consistencies and liquids. Avoiding cross-contamination is another concern. Setting aside a set of pans and chopping boards is very different to installing another assembly line.
Flexibility: Typically, automation pays off when you're making lots of the same thing. Most restaurants will change dishes out relatively frequently and don't have anywhere near the volume of an assembly line. Most kitchens will also try to accommodate requests for the modification of dishes and in some cases for things that aren't on the menu at all.
Resiliency: An automated assembly line is much more complicated than an oven or fryer and much more prone to failure. If a frozen burger can jam up the machine you end up paying someone to watch for that happening, plus a much more expensive maintenance worker when you could've just paid the first guy to chuck the burgers on a grill.
Fast food places are likely to get further than most with automation. Although, I'm sceptical of how the economics work out.
- MuffinFlavored 3y agowhy can’t Starbucks replace its cashiers and baristas “easily”? for drinks and warming food, etc
- Jochim 3y agoFlipping this on it's head: fully automatic coffee machines have existed for decades, as have conveyor belt ovens. Why hasn't Starbucks replaced its cashiers and baristas "easily" in that time? The answer is likely to be a combination of the financials not making sense, along with a reduction in quality, and the type of service that people go to Starbucks for.
- MuffinFlavored 3y agoFlipping this on its head: Starbucks workers are human and very rarely are consistent with making drinks/proportions. I would almost consider paying their outrageous $6-$10 per drink prices if I knew there wasn't a 60% chance a new, untrained employee is just "winging it" on making a 3-4 ingredient drink (my girlfriend likes a frozen (blended) frappuccino with caramel drizzle lining the cup, no whipped cream topping, and almond milk) They get this "wrong" consistency wise/modification wise 70% of the time, multiple stores.