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https://reddit.com/r/reddit/comments/145bram/_/jnk8m0z/?context=1 https://reddit.com/r/reddit/comments/145bram/_/jnk8m0z/?cont... > I acknowledge it was a tigh

https://reddit.com/r/reddit/comments/145bram/_/jnk8m0z/?context=1 https://reddit.com/r/reddit/comments/145bram/_/jnk8m0z/?cont... > I acknowledge it was a tight timeline. For what it’s worth, we are continuing to chat with many of the developers who still want to work with us. This is his worst answer, yet. A complete lack of respect for the developers of the affected apps, as well as their users. I’m genuinely shocked that he’s so willing to admit to the incompetence of Reddit’s decision-makers and their complete disconnect with the situation on the ground.

hysan 3y ago
Doubly so when he later apologizes to a 3rd party app developer who has been trying to get in contact with Reddit for the past 3 months over the changes: https://old.reddit.com/r/reddit/comments/145bram/_/jnkd694 https://old.reddit.com/r/reddit/comments/145bram/_/jnkd694 > Apologies for the delay. We are responding now. > > If others have apps they would like to be considered for the paid API tier, please reach out here and select “This is a partnership request.”
- mustacheemperor 3y ago
  The thread has at least two other examples developers of 10+ year old apps reporting this problem: https://old.reddit.com/r/reddit/comments/145bram/addressing_the_community_about_changes_to_our_api/jnk2pp3/ https://old.reddit.com/r/reddit/comments/145bram/addressing_...
tedmiston 3y ago
Still, in terms of the normal transparency level of an AMA, this one reads to me like he has a crisis PR person sitting right next to him filtering his replies.
- acrispino 3y ago
  It seems he may be pasting pre-written answers: https://old.reddit.com/r/reddit/comments/145bram/addressing_the_community_about_changes_to_our_api/jnkcs6l/?context=2 https://old.reddit.com/r/reddit/comments/145bram/addressing_...
  - mastercheif 3y ago
    It wouldn’t surprise me if someone is copying questions into a GDoc for him and then he’s dictating the replies in the GDoc, so they’re using a Q/A format. These don’t read as prepared answers to me.
    - acrispino 3y ago
      good point, thanks
    - tedmiston 3y ago
      I think the copy/paste from a filtered doc is a common setup for highly popular AMAs. I mean the post has 14,000 comments and it's only been live for 2 hours... Reddit's UI is just not good at that use case or threads with that amount of comments.
      - mostlysimilar 3y ago
        Well... the old UI is perfectly good at it. The new UI not so much.
        IanCal 3y ago
        Let's not pretend the old ui is good, it's just not as bad as the replacements.
- mastercheif 3y ago
  I disagree. It sounds like he’s shooting from the hip to me. If there’s a crisis PR person there, they’ve faked it until they made it.
  - mustacheemperor 3y ago
    I can't comprehend how a crisis PR person would see the comment asking about Apollo and make the suggestion Steve pointlessly double down on the same accusation.
    - Timon3 3y ago
      There are multiple people in the comments here that are defending the Reddit CEO. Sadly him doubling down seems to be working...
  - nnf 3y ago
    More likely they’re still in the “fake it” phase.
- Mindwipe 3y ago
  No PR professional would have let him answer the Apollo question in the way he did. That made everything much worse.
mostlysimilar 3y ago
This is a contender for worst answer: https://old.reddit.com/r/reddit/comments/145bram/addressing_the_community_about_changes_to_our_api/jnkd09c/ https://old.reddit.com/r/reddit/comments/145bram/addressing_... > We’ll continue to be profit-driven until profits arrive. Unlike some of the 3P apps, we are not profitable.
- pimlottc 3y ago
  What are the "3P apps"?
  - deleted 3y ago
    [deleted]
  - Krastan 3y ago
    Third Party Apps like Sync, Apollo RIF etc.
  - dgellow 3y ago
    3rd party applications
- SSLy 3y ago
  at least it's not a in your face lie, gotta hand it to him.
  - BoxOfRain 3y ago
    Though perhaps an unwise comment to make while preparing for an IPO. Feels like a bit of a 'Ratner moment' if you ask me.
- IanCal 3y ago
  Tbh I think that's a good answer. As someone about to delete their account after archiving their data, I'm fine with that. They need to be profitable. If they can't break even Reddit will absolutely disappear. The problem is that they're fucking it all up.
mustacheemperor 3y ago
Other highlights, in addition to that and quotes from other users already in reply, include: - Steve continuing to drag Christian's credibility and doubling down on the claim that Christian says "one thing to us while saying something completely different externally," and offering no evidence a day after having that exact claim blow up in his face. - An admin insisting "We have programs in place to support our largest communities" and immediately getting replies by top 1% subreddit mods (ie ELI5) who tried those programs and said the admins they "adopted" hardly participated and didn't seem to understand the basic functionality of the mod tools. No further replies from reddit there. - Steve copy and pasting a comment verbatim from his planning document in reply to a blind user and accidentally leaving the "A:" as in "answer" on it before stealth-editing it and getting caught by the users. No further replies from Steve there. This is absolutely wild. I hope we get a detailed post-mortem on this AMA as a masterclass in poor public relations and devrel. It's so densely catastrophic. It's like a fractal of compounding mistakes reaching back to the foundation they laid when these changes were first announced. I didn't link the individual comments since they're all conveniently indexed at the top of the thread. And they have confirmed they are 100% bought into the plan that accessibility at Reddit at this time consists of the administration promising updates sometime in the future, and the expectation 3rd party developers will work "non commercially" to maintain alternatives in the meantime. At this point I have to wonder if this really is an intentional strategy to ensure the sort of users reacting negatively to these changes are driven away from the site as completely as possible as part of Reddit's ongoing macro shift. The fumbling is so thorough it looks purposeful.
hbn 3y ago
All of the noteworthy Reddit apps already announced they're shutting down on the 30th. It's absurd he's even pretending that these developers are leaving because they "don't want to work with us." Selig posted so many receipts of him going above and beyond to play well with reddit, and never even had any qualms with the idea of paying for API usage. Steve Huffman pretending that we didn't see all of this is so spineless and pathetic. Everyone at reddit should be embarrassed to work for him. I hope their IPO tanks.
- mostlysimilar 3y ago
  Meanwhile the AMA has multiple 3rd party app developers claiming they've reached out via official channels for months and have been ignored. https://old.reddit.com/r/reddit/comments/145bram/addressing_the_community_about_changes_to_our_api/jnk2q0e/ https://old.reddit.com/r/reddit/comments/145bram/addressing_...

hysan 3y ago

Doubly so when he later apologizes to a 3rd party app developer who has been trying to get in contact with Reddit for the past 3 months over the changes: https://old.reddit.com/r/reddit/comments/145bram/_/jnkd694 https://old.reddit.com/r/reddit/comments/145bram/_/jnkd694 > Apologies for the delay. We are responding now. > > If others have apps they would like to be considered for the paid API tier, please reach out here and select “This is a partnership request.”

mustacheemperor 3y ago
The thread has at least two other examples developers of 10+ year old apps reporting this problem: https://old.reddit.com/r/reddit/comments/145bram/addressing_the_community_about_changes_to_our_api/jnk2pp3/ https://old.reddit.com/r/reddit/comments/145bram/addressing_...

tedmiston 3y ago

Still, in terms of the normal transparency level of an AMA, this one reads to me like he has a crisis PR person sitting right next to him filtering his replies.

acrispino 3y ago
It seems he may be pasting pre-written answers: https://old.reddit.com/r/reddit/comments/145bram/addressing_the_community_about_changes_to_our_api/jnkcs6l/?context=2 https://old.reddit.com/r/reddit/comments/145bram/addressing_...
- mastercheif 3y ago
  It wouldn’t surprise me if someone is copying questions into a GDoc for him and then he’s dictating the replies in the GDoc, so they’re using a Q/A format. These don’t read as prepared answers to me.
  - acrispino 3y ago
    good point, thanks
  - tedmiston 3y ago
    I think the copy/paste from a filtered doc is a common setup for highly popular AMAs. I mean the post has 14,000 comments and it's only been live for 2 hours... Reddit's UI is just not good at that use case or threads with that amount of comments.
    - mostlysimilar 3y ago
      Well... the old UI is perfectly good at it. The new UI not so much.
      - IanCal 3y ago
        Let's not pretend the old ui is good, it's just not as bad as the replacements.
mastercheif 3y ago
I disagree. It sounds like he’s shooting from the hip to me. If there’s a crisis PR person there, they’ve faked it until they made it.
- mustacheemperor 3y ago
  I can't comprehend how a crisis PR person would see the comment asking about Apollo and make the suggestion Steve pointlessly double down on the same accusation.
  - Timon3 3y ago
    There are multiple people in the comments here that are defending the Reddit CEO. Sadly him doubling down seems to be working...
- nnf 3y ago
  More likely they’re still in the “fake it” phase.
Mindwipe 3y ago
No PR professional would have let him answer the Apollo question in the way he did. That made everything much worse.

mostlysimilar 3y ago

This is a contender for worst answer: https://old.reddit.com/r/reddit/comments/145bram/addressing_the_community_about_changes_to_our_api/jnkd09c/ https://old.reddit.com/r/reddit/comments/145bram/addressing_... > We’ll continue to be profit-driven until profits arrive. Unlike some of the 3P apps, we are not profitable.

pimlottc 3y ago
What are the "3P apps"?
- deleted 3y ago
  [deleted]
- Krastan 3y ago
  Third Party Apps like Sync, Apollo RIF etc.
- dgellow 3y ago
  3rd party applications
SSLy 3y ago
at least it's not a in your face lie, gotta hand it to him.
- BoxOfRain 3y ago
  Though perhaps an unwise comment to make while preparing for an IPO. Feels like a bit of a 'Ratner moment' if you ask me.
IanCal 3y ago
Tbh I think that's a good answer. As someone about to delete their account after archiving their data, I'm fine with that. They need to be profitable. If they can't break even Reddit will absolutely disappear. The problem is that they're fucking it all up.

mustacheemperor 3y ago

Other highlights, in addition to that and quotes from other users already in reply, include: - Steve continuing to drag Christian's credibility and doubling down on the claim that Christian says "one thing to us while saying something completely different externally," and offering no evidence a day after having that exact claim blow up in his face. - An admin insisting "We have programs in place to support our largest communities" and immediately getting replies by top 1% subreddit mods (ie ELI5) who tried those programs and said the admins they "adopted" hardly participated and didn't seem to understand the basic functionality of the mod tools. No further replies from reddit there. - Steve copy and pasting a comment verbatim from his planning document in reply to a blind user and accidentally leaving the "A:" as in "answer" on it before stealth-editing it and getting caught by the users. No further replies from Steve there. This is absolutely wild. I hope we get a detailed post-mortem on this AMA as a masterclass in poor public relations and devrel. It's so densely catastrophic. It's like a fractal of compounding mistakes reaching back to the foundation they laid when these changes were first announced. I didn't link the individual comments since they're all conveniently indexed at the top of the thread. And they have confirmed they are 100% bought into the plan that accessibility at Reddit at this time consists of the administration promising updates sometime in the future, and the expectation 3rd party developers will work "non commercially" to maintain alternatives in the meantime. At this point I have to wonder if this really is an intentional strategy to ensure the sort of users reacting negatively to these changes are driven away from the site as completely as possible as part of Reddit's ongoing macro shift. The fumbling is so thorough it looks purposeful.

hbn 3y ago

All of the noteworthy Reddit apps already announced they're shutting down on the 30th. It's absurd he's even pretending that these developers are leaving because they "don't want to work with us." Selig posted so many receipts of him going above and beyond to play well with reddit, and never even had any qualms with the idea of paying for API usage. Steve Huffman pretending that we didn't see all of this is so spineless and pathetic. Everyone at reddit should be embarrassed to work for him. I hope their IPO tanks.

mostlysimilar 3y ago
Meanwhile the AMA has multiple 3rd party app developers claiming they've reached out via official channels for months and have been ignored. https://old.reddit.com/r/reddit/comments/145bram/addressing_the_community_about_changes_to_our_api/jnk2q0e/ https://old.reddit.com/r/reddit/comments/145bram/addressing_...