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Hear, hear! Personally, I favor WFH for scores of reasons. That said, I am aware of the pluses (and the minuses that often cannot be clearly delineated) of hav
by tiffanyg 3y ago
Hear, hear!
Personally, I favor WFH for scores of reasons. That said, I am aware of the pluses (and the minuses that often cannot be clearly delineated) of having people together in locations. A fair amount of the benefits are subtle, and fairly unquantifiable. These factors balance off against often similarly subtle drawbacks. Most of this comes out of human psychology and social traits / elements of social cohesion.
To provide at least a little specificity, some examples that spring to mind:
On the plus side, you have little bits of useful information, quick answers / responses, knowing who knows something like 'where to find X', ... even being able to SEE how people look day-to-day - that colleagues seem healthy and well, and to ask them in person how they are... lots of little cues, small semi-random interactions of these types.
Of course, these can also be minuses to some / to some degree. I.e., the interruptions that come with semi-random interactions, digressions in conversations (of overly substantial length) about current events &/ recreational activities etc., the "talking behind the backs of others" gossip, ...
It's a very mixed bag.
Now, as always, people are constantly changing too. Generations replace generations. And, those who have grown up with text messages and all sorts of other channels for keeping in touch, ... well, it's another factor in how useful / important "physical presence" may or may not be.
Ultimately, though, for me, WFH has been substantially more efficient and productive most of the time. I didn't even have a long commute or some of the other hassles of many, but, cutting out the commute, transitioning between environments time, random interactions and potential for distractions (ADHD being a factor), etc., has been beneficial to all parties. I agree with your points to a very large degree ... the objective advantages to (substantially) reduced "company office presence" are generally quite clear, and are mostly to be contrasted with more subtle human / social factors including the needs of some "managers" to feel like they are "in control" and are "the employers".
The "MBAs" may have won the "round" starting in the 70s and 80s of decimating unions, but, the environment has changed yet again - including in terms of demographics in as basic a way as sheer quantity of workers available (vs. roles to be filled).
I look forward to more power returning to labor, so-to-speak, even as someone who is involved in running several businesses and operations.
- WorldMaker 3y ago> Of course, these can also be minuses to some / to some degree. I.e., the interruptions that come with semi-random interactions, digressions in conversations (of overly substantial length) about current events &/ recreational activities etc., the "talking behind the backs of others" gossip, ... I keep thinking about the many recent theories that these "minuses" of office work were essential to the systems to maintaining an illusion of a scarcity in labor and maintaining a controlling grip on employee time inside and outside of work. As things got more automated companies knew that they didn't have 8 hours of work each day for the average employee, so they built fortifications of busy work and moats of "social life". It provided defense structures against labor asking for more time off, longer weekends, shorter work days. (In US at least, the 5-day, 40-hour workweek was never the compromise, the preferred request of Unions at the time that was established was 4-days, 20-hours which more closely resembled useful productive hours and provided better family time/family planning. The hoped-for compromise was 5-days/30-hours or 5-days/35-hours and the hard won 5-days/40-hours was the bare minimum they asked for. 5-days/40-hours is the bar line for "human exhaustion".) Of course, in no economy would any company admit that they were concerned about being "Too Productive" nor would any MBA program overtly have courses like "How to Sabotage Productivity and Get Away With It". But there's so many little things built up in the systems and norms and practices and rituals of "office culture" that seem to only exist to waste time, to give the appearance of work without the productive essence of it. These seem like "bugs" in the system, but they are so ubiquitous it is hard not to wonder if these didn't become accidental "features" somewhere along the line (even if we can't ascribe intent or malice to them) and why they became so ubiquitous. Especially in a time like this when so many companies seem so desperate to return to that old known to be buggy status quo. Especially in a time when many of those same companies seem adamant that the impossible and weird choice is between "layoffs" or "return to office work" or "iteratively both until 'morale improves'".