I don’t disagree, but turnover is also subdued in a soft market, therefore the strategy is less efficient. I also assume some layoffs from others may have creat

I don’t disagree, but turnover is also subdued in a soft market, therefore the strategy is less efficient. I also assume some layoffs from others may have created an attractive pool of candidates that will be much easier to attract from a lower baseline. Regardless, this does have impact on morale as discussed here and further down the comments, and to some extent is raising alarms for customers too. I.e. what does that imply for the level and quality of support I will be receiving as a paying customer. Big customers do need both financials and growth due diligence before committing on a contract and that event may play well on one side of the equation less so on the other.