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I just recommended this to a friend who uses a conventional CRM (Salesforce I think) as a personal CRM -- a PRM? (The "C" is no longer relevant) Question about
by setgree 3y ago
I just recommended this to a friend who uses a conventional CRM (Salesforce I think) as a personal CRM -- a PRM? (The "C" is no longer relevant)
Question about:
> the feature I’m most proud of is the ability to customize almost everything in Chandler: from the layout, to the modules you can enable, to the data you can enter about your life.
Was this a customer-driven product decision? Based purely on past experience, this seems like the kind of thing that PMs sometimes get very excited about, but then ends up adding a lot of complexity for both developers and users... so I am curious to hear how you thought about the tradeoff :)
- robinhood 3y agoThis is based on the feedback we've received over the years. Basically, people want so many different things, and the only way we've found to achieve this is to let people use the software the way they want. As a former PM I know that we should 1) avoid settings, and 2) avoid customization as much as possible because of the additional complexity, but this time, in the context of mapping your life, it should be entirely customizable.