There's some rules one can add when working in a remote setting to address these sorts of issues, for example set a time limit for when an Engineer needs to eng

There's some rules one can add when working in a remote setting to address these sorts of issues, for example set a time limit for when an Engineer needs to engage with their team and ask a question, 30 mins/1 hour/2 hours (depending on your culture and allowance for investigation) max. This ensures they're not spinning their wheels and allows them time to investigate/learn while ensuring they reach out to their team and share the situation to get the necessary feedback/discussions to move forward. This has the additional benefit of not having every minor issue be answered by colleagues, increasing the amount of learning and work of the individual Engineer versus offloading to their peers unnecessarily.