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Moderation on mobile is a nightmare because moderating a single item often involves several distinct actions: approve/remove comment, read/edit user note, ban u
by ssnistfajen 3y ago
Moderation on mobile is a nightmare because moderating a single item often involves several distinct actions: approve/remove comment, read/edit user note, ban user, edit ban note, etc. None of these have an unified default interface and most mods only know it from using mod toolbox. Mobile moderation-oriented 3rd party apps are unsatisfactory because they are, well, unofficial and Reddit provides no guidance or resources beyond the API itself whatsoever. It has been improving somewhat over the past two years with many web mod tools being added or revamped, but it's hard to build and maintain trust with the moderator community when Admins constantly make one unpopular move after another.
Reddit successfully offloaded content moderation onto a group of volunteers since the very beginning. This is a massive cost saving factor compared to other major social media platforms. It is only fair for Reddit to invest a small amount of those savings in return to enable volunteers achieve better efficiency.