>Yes, plenty are absolutely trivial to implement. The most technically trivial change has a litany of obstacles involving people. Off the top of my head: 1)

>Yes, plenty are absolutely trivial to implement. The most technically trivial change has a litany of obstacles involving people. Off the top of my head: 1) Finding out a process exists 2) Finding out who knows about a process 3) Being able to communicate with such a person 4) Motivating them or other stakeholders to make a change 5) Making the new process independent of specific employees