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Only problem I've had with UserVoice is that it turns into something like that stereotypical open source project bug reporter that no one monitors. You find a
by smackfu 15y ago
Only problem I've had with UserVoice is that it turns into something like that stereotypical open source project bug reporter that no one monitors. You find a suggestion with 100 votes and either there's no response or something from the company that says "thanks, we'll take that under advisement" and it's not very satisfactory or anything.
- evanhamilton 15y agoThat's definitely a concern here at UserVoice. We're firm believers in saying "no" (and explaining why) rather than letting ideas sit open or in "under review" or "planned" piles. We do and will continue to preach that to our customers, and we're looking at ways to actually encourage them to respond via the UX.