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The company in question: https://en.wikipedia.org/wiki/Carbon_Health https://en.wikipedia.org/wiki/Carbon_Health Not surprisingly, this company seems to have
by lisasays 3y ago
The company in question:
https://en.wikipedia.org/wiki/Carbon_Health https://en.wikipedia.org/wiki/Carbon_Health
Not surprisingly, this company seems to have a knack for intellectual dishonesty. For example:
"The use of scribes and transcription services is standard in the healthcare industry, and a majority of patients provide consent to have their visit recorded by their provider," a spokesperson told The Register on Monday.
To be recorded by an AI, maybe. To be rewritten (summarized) by an AI? No.
Generative AI models aren't perfect, and often produce errors. Physicians therefore need to verify the AI-generated text. Carbon Health claims 88 percent of the verbiage can be accepted without edits.
Sounds like pretty bad odds, actually. Given that -- especially in a penny-pinching environment like we have in this company -- we have to reckon with 12 percent of the summaries being broken in some way (perhaps very significantly). Because we know that, inevitably -- many, if not most of these summaries will never get edited.
A clinic testing the tool in San Francisco reportedly saw a 30 percent increase in the number of patients it could treat.
What they meant to say was: "A 30 percent cost savings for the company, at the expense of patient safety and expectations of personalized treatment".