" So would you like to ride in a train manufactured or driven by people that every step of the way had a "not our problem" attitude?" The reality is that we do

" So would you like to ride in a train manufactured or driven by people that every step of the way had a "not our problem" attitude?" The reality is that we do ride in those trains. It is not up to random employees to decide that today is a great day to go above and beyond. It is up to leadership to create a company that make that an easy and rewarding decision every day. If you want a better system, you're going to have to replace the existing systems.