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The problem is that we have decided above average is not longer sufficient. Everything has to be exceptional, and if it is not, someone needs to get fired. I h
by vaidhy 3y ago
The problem is that we have decided above average is not longer sufficient. Everything has to be exceptional, and if it is not, someone needs to get fired.
I have a similar anecdote from my Amazon days. Amazon started a daily survey for all employees (known as connections). It started out as a survey and very soon morphed into a tool to evaluate managers. Managers would often get comments about how their team is rating the work culture poorly and it is their responsibility to improve things (even if it is beyond their control). Everyone was/is gaming the system.
My advice to my teams was to treat it like a Uber rating -
* Everything is going well, it is a 5.
* Something minor is bad, but you can talk to your manager to close it, it is a 4.
* You are moving out of the team due to your manager, it is a 3.
* The entire team hates the manager, it is a 2.
* The entire team hates the manager and everyone else hates the manager, it is a 1
- theGnuMe 3y agoInteresting strategy because it implies coordination for 2 and 1. How do you know everyone hates the manager for example?
- vaidhy 3y agoEngineers talk to each other and they are smart. As long as enough people perceive the same thing, it works out.
- betaby 3y ago> Everything has to be exceptional, and if it is not, someone needs to get fired. Every company with 100+ employees I worked for had a 'stack rating', so yes, people were/are getting fired constantly. Perhaps not a good analogy, perhaps it is, but yes, I genuinely think 'someone needs to get fired'.