3 ms·
One reason people give 5 star ratings is because they are asked to explain why if they rate lower. If companies made '3' the normal rating and asked for an expl
by mikequinlan 3y ago
One reason people give 5 star ratings is because they are asked to explain why if they rate lower. If companies made '3' the normal rating and asked for an explanation for higher OR lower ratings, that might normalize the ratings better.
- animesh 3y agoExactly my thoughts. It works well IMO and experience. Our company has this same policy for yearly feedback ratings.