4 ms·

"In at least one case, Tesla went even further. The Tesla service manager admitted that, unable to contact an owner by phone, Tesla remotely activated a dying v

"In at least one case, Tesla went even further. The Tesla service manager admitted that, unable to contact an owner by phone, Tesla remotely activated a dying vehicle’s GPS to determine its location and then dispatched Tesla staff to go there. It is not clear if Tesla had obtained this owner’s consent to allow this tracking5, or if the owner is even aware that his vehicle had been tracked. Further, the service manager acknowledged that this use of tracking was not something they generally tell customers about." -- That screams class-action to me if Tesla can really track without knowledge of the owner AND will mean that I have absolutely zero interest in purchasing one till this is addressed.

dusing 15y ago
Yeah Tesla saved the guy 40k, how rude
- jklp 15y ago
  I think it was more the fact that Tesla didn't tell their customers they had GPS tracking equipment fitted to their vehicles. If a service manager could access the location information I'd imagine quite a few other staff at Tesla could too ...
  - Geee 15y ago
    I'm pretty sure they have been open about this. At least I remember reading this somewhere on their website. I think it was part of their 'product testing' program or something, where you would allow Tesla to track everything to gather data for their purposes to make the car better.
- deleted 15y ago
  [deleted]
  - chrisbennet 15y ago
    You were probably downvoted because you didn't read the article.
    - replax 15y ago
      Yes, true, read it now - I usually always read the comments first to know whether an article is worth reading, but commenting before reading is not smart...
  - thesis 15y ago
    What? The article is saying that Tesla isn't paying for it.
toomuchtodo 15y ago
Class action my ass; OnStar can kill a car remotely whether you have the service or not. Why would I be shocked my $109K luxury electric sports car can report its location back with the rest of its remote telemetry?

dusing 15y ago

Yeah Tesla saved the guy 40k, how rude

jklp 15y ago
I think it was more the fact that Tesla didn't tell their customers they had GPS tracking equipment fitted to their vehicles. If a service manager could access the location information I'd imagine quite a few other staff at Tesla could too ...
- Geee 15y ago
  I'm pretty sure they have been open about this. At least I remember reading this somewhere on their website. I think it was part of their 'product testing' program or something, where you would allow Tesla to track everything to gather data for their purposes to make the car better.
deleted 15y ago
[deleted]
- chrisbennet 15y ago
  You were probably downvoted because you didn't read the article.
  - replax 15y ago
    Yes, true, read it now - I usually always read the comments first to know whether an article is worth reading, but commenting before reading is not smart...
- thesis 15y ago
  What? The article is saying that Tesla isn't paying for it.

toomuchtodo 15y ago

Class action my ass; OnStar can kill a car remotely whether you have the service or not. Why would I be shocked my $109K luxury electric sports car can report its location back with the rest of its remote telemetry?