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That’s not what support means. Who can you call if you have a technical issue with LibreOffice? One possible answer used to be Red Hat if you had the entrepris

That’s not what support means. Who can you call if you have a technical issue with LibreOffice? One possible answer used to be Red Hat if you had the entreprise version and a support contract.

miohtama 3y ago
It would be simple matter of having two software support licenses. One for operating system and one for application. This is how most software works today. Red Hat knows if their customers are buying Red Hat license to get support for LibreOffice. I would assume this is a case only for very small number of customers, as Red Hat is mostly focusing on server product. And today companies can buy the same support from LibreOffice directly, so there is no point for Red Hat to compete against LibreOffice here. It's win win.
- touisteur 3y ago
  Following this, does it mean they'll reduce the price for RH subscription? Just because one can buy support elsewhere (yay OSS - BTW who offers enterprise support for LibreOffice on RHEL I'm curious?) doesn't mean one can't be salty to have support for a major part of their subscription go away with no compensation.
  - freedomben 3y ago
    Current RHEL subs are still supported and will be until EOL, so nothing has been taken away. This is a change for future (yet unreleased) versions of RHEL
- WastingMyTime89 3y ago
  I don’t think you can buy support from the Document Foundation, can you? Even then it would be vastly different than working with Red Hat/IBM. Most procurement offices probably wouldn’t be fine dealing with such a small partner. The fact is with Oracle and Red Hat having withdrawn, no serious company nowadays supports OpenOffice/LibreOffice. This part of the market which was already mostly dead when serious online solutions arrived is now pretty much officially buried.
  - godzillabrennus 3y ago
    It’s telling how good the browser based productivity suites are if Redhat customers aren’t relying on LinreOffice anymore.
    - DonHopkins 3y ago
      I don't know so I'm asking: does LibreOffice solidly support live collaborative multi-user online editing, the way Douglas Engelbart intended? If not, then good riddance.
      - acka 3y ago
        I don't know if you are being cynical or asking a rhetorical question, but let me ask another question out of curiosity: are there any open source, privacy-respecting, non-data laundering, non-cloud-based, non-SaaS offerings which fit your requirements?

That’s not what support means. Who can you call if you have a technical issue with LibreOffice? One possible answer used to be Red Hat if you had the entreprise version and a support contract.

miohtama 3y ago

It would be simple matter of having two software support licenses. One for operating system and one for application. This is how most software works today. Red Hat knows if their customers are buying Red Hat license to get support for LibreOffice. I would assume this is a case only for very small number of customers, as Red Hat is mostly focusing on server product. And today companies can buy the same support from LibreOffice directly, so there is no point for Red Hat to compete against LibreOffice here. It's win win.

touisteur 3y ago
Following this, does it mean they'll reduce the price for RH subscription? Just because one can buy support elsewhere (yay OSS - BTW who offers enterprise support for LibreOffice on RHEL I'm curious?) doesn't mean one can't be salty to have support for a major part of their subscription go away with no compensation.
- freedomben 3y ago
  Current RHEL subs are still supported and will be until EOL, so nothing has been taken away. This is a change for future (yet unreleased) versions of RHEL
WastingMyTime89 3y ago
I don’t think you can buy support from the Document Foundation, can you? Even then it would be vastly different than working with Red Hat/IBM. Most procurement offices probably wouldn’t be fine dealing with such a small partner. The fact is with Oracle and Red Hat having withdrawn, no serious company nowadays supports OpenOffice/LibreOffice. This part of the market which was already mostly dead when serious online solutions arrived is now pretty much officially buried.
- godzillabrennus 3y ago
  It’s telling how good the browser based productivity suites are if Redhat customers aren’t relying on LinreOffice anymore.
  - DonHopkins 3y ago
    I don't know so I'm asking: does LibreOffice solidly support live collaborative multi-user online editing, the way Douglas Engelbart intended? If not, then good riddance.
    - acka 3y ago
      I don't know if you are being cynical or asking a rhetorical question, but let me ask another question out of curiosity: are there any open source, privacy-respecting, non-data laundering, non-cloud-based, non-SaaS offerings which fit your requirements?