No. The customers are responsible because they're the ones willing to accept shoddy software as long the price is right. The developers are responsible becaus

No. The customers are responsible because they're the ones willing to accept shoddy software as long the price is right. The developers are responsible because, let's be honest, Sturgeon's Law applies to them too and because they have more interest among them in slapping together code to make a fast buck than providing well written products. The empires that Gates (who is actually a better coder than nearly all of his detractors if you look at his history), Bezos, Zuckerberg, etc., built are symptoms of the problem, not the problem itself. If it hadn't been them, it would have been someone else and the situation with bad software would be exactly the same.