Indeed. Kafka-esque is a good word for it. Even more, it looks like it was a software bug that ensnared 40 or so other businesses around the same time. I'm p

Indeed. Kafka-esque is a good word for it. Even more, it looks like it was a software bug that ensnared 40 or so other businesses around the same time. I'm pretty much pro-regulation on companies -- but even so it's the government's job to enforce them fairly, accurately, and efficiently.