The fact that our competitors don't own their IP makes writing the occasional price scraping bot much easier, and has the knock on effect that there is likely a

The fact that our competitors don't own their IP makes writing the occasional price scraping bot much easier, and has the knock on effect that there is likely a lack of people that care what I'm doing inside the competitors. The link between business process and customer activity is quite tricky to codify in our case, and it's a substantial source of value because it creates high availability in a less-than-robust system and gives a single point of entry to how the management of business processes links to outcomes. Currently we're pushing the org to avoid complete rebuild and go for targeted rebuild where the old and new systems can share common functionality / features can get backported. It's not the standard type of work that partners do though, so that's tricky.