It's kind of like being an IT person. When your systems are properly funded, your team properly trained, and your leadership is properly leading, then it looks

It's kind of like being an IT person. When your systems are properly funded, your team properly trained, and your leadership is properly leading, then it looks like you do nothing all day when what you actually do is properly monitoring and maintaining the systems, then people outside of the group ask, "What are we paying you for?". But when your systems are cobbled together, your team hired from craigslist ads and interviewed by an HR person who knows nothing of the job requirements, and your leadership hasn't seen a member on your team since 1988, and you literally spend your entire day running from location to location putting out fires, the people outside the group ask, "What are we paying you for?"