I once accused a customer service chat ..'backend' (let's call it) of being a bot, in annoyance - which was met with a slightly pissed-off sounding 'I am not a

I once accused a customer service chat ..'backend' (let's call it) of being a bot, in annoyance - which was met with a slightly pissed-off sounding 'I am not a bot I am human' or similar. ..which wasn't entirely convincing? (Human or not I think I was already too annoyed with the whole thing/had annoyed them too much with the accusation to get whatever help it was I was looking for.)