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Google spent many months and millions of dollars to prove the value of managers. They tried to get rid of them, then spent tons of effort to study and understan
by snowwrestler 3y ago
Google spent many months and millions of dollars to prove the value of managers. They tried to get rid of them, then spent tons of effort to study and understand the problems that caused.
Ultimately for a company to succeed, people need to be aligned, and in an emotional space to do good work. That is very hard to automate. Google found they could not.
- nickelcitymario 3y agoI think this again points to the difference between management and leadership. The emotional side of it -- the people side of it -- is leadership. It's coaching. It's understanding that everyone is an individual and has their own needs, as well as their own trauma and baggage. Leadership is knowing how to get everyone to work together towards a common cause. It requires empathy and compassion, as well as a strong understanding of the business. I'm not saying AI could never do that, but the current generation of AI is nowhere near this capability. It'll take innovation beyond LLMs to get there.