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We got that from the last audit. They don't like it if everyone could set the state of some ticket and thus circumvent the required workflow. A lot of companies
by flicaflow 3y ago
We got that from the last audit. They don't like it if everyone could set the state of some ticket and thus circumvent the required workflow. A lot of companies develop certified software and thus have the same requirement.
- Aurelius108 3y agoAh that makes sense, we’ve got a process certification as well.