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I've worked at a company that had Cancelled instead of Abandoned - so if you try and "cancel" a ticket you're given a model with two action buttons - Cancelled
by jamesfinlayson 3y ago
I've worked at a company that had Cancelled instead of Abandoned - so if you try and "cancel" a ticket you're given a model with two action buttons - Cancelled and Cancel: Cancelled cancels the ticket and Cancel cancels the modal.
- xp84 3y agoYou’ve hit my Jira pet peeve, kinda - accepting the default of naming the transition the exact same as the state it goes to. Transitions should be verbs. States should be adjectives. So your transition should have been called “Cancel” so your modal would have had 2 cancel buttons :D (Or yes, another term should have been picked!)
- jamesfinlayson 3y agoYes Cancel and Cancel would have made no sense, and I think that should have told someone that Cancelled is an awful state name.