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> Is Jira that bad? As someone who had to admin an on-prem installation of various Atlassian products, upgrades were always a nightmare: you could try multiple
by throw0101b 3y ago
> Is Jira that bad?
As someone who had to admin an on-prem installation of various Atlassian products, upgrades were always a nightmare: you could try multiple dry-runs to make sure data tables were updated, and plug-in upgrades were good, but invariably there would still be a good chance that something would still go wrong when you tried it with production.
The workflow we settled on was basically leave the old version alone, rsync over all the data to a completely new app and DB servers, and do the upgrades on the new systems. Any attempt at in-place upgrades was just asking for trouble.
Anyone who was prime on the software was very happy when The New Guy on the team arrived due to personnel churn and they got handed the baton for dealing with it.
- macintux 3y agoAtlassian seems to be pushing hard to get everyone into their cloud. I’ve heard, but don’t recall details and have no direct knowledge, that the pricing for an on-premises install has gotten outrageous. Perhaps that’s because they’re spending too much money on supporting companies who are struggling with upgrades.
- bombcar 3y agoThey eliminated the server-tier licensing so now you have to go cloud or go datacenter, which is much more expensive.
- jamesfinlayson 3y agoI feel bad for the people that have to the Jira updates where I work - every time it happens it seems to take forever because it needs to "reindex", and they try and start it in the early evening but it still seems to bleed into business hours the next day.