They should refund, explain the reason for the ban, could be just brief as in “violated tos #2 with a link” and give a proper guidance to users beforehand that

They should refund, explain the reason for the ban, could be just brief as in “violated tos #2 with a link” and give a proper guidance to users beforehand that these items are not allowed. Seems to me like a blackhole left intentionally “unfixed” for extra revenue for etsy