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Can it auto-delete issues untouched for the last 30 days? Idk if jira can, but this would be the single biggest productivity boost to any organization forced to
by jacobsenscott 3y ago
Can it auto-delete issues untouched for the last 30 days? Idk if jira can, but this would be the single biggest productivity boost to any organization forced to use this sort of software.
- simmanian 3y agofor jira (and I assume many other similar products), it is definitely possible
- ezekg 3y agoWhy would you want to do that? I personally hate those “stale issue” bots on GitHub, and this sounds like the same.
- jacobsenscott 3y agoSounds like you've never worked on a project with hundreds or even thousands of backlogged issues that will never be worked on - it is the same as being deleted except is causes visual clutter.
- MobiusHorizons 3y agoLike it or hate it, there just isn’t enough time and energy to do all the things you might like to do. Triaging and prioritizing are usually best done manually, but “it hasn’t been worked on” is a cheap and acceptably accurate proxy for “not that important” for some teams.
- alkonaut 3y agoTaking a bug report and making a good workitem might be a lot of work. If the same thing happens 2 years later you'd need to do the same work again if you already deleted the bug workitem. If the old stale bug ticket was still around you'd both have a) saved the work of writing it again because you would find it when searching and b) have a very good indication that the bug you are triaging might not be that serious because it has been seen before and not prioritized. You could just automatically mark it "stale" or whatever instead of hiding it, which would give the best of both worlds. Automatic sunset for the item, without the duplicated effort.
- jacobsenscott 3y agoYou're assuming someone would fine the old bug from 2 years ago - it is easier to just create a new one.