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Totally agree, I just had this happen to me two days ago. The Uber app bugged out and left me with a fare that was double what I was quoted, and there was basic
by nharada 3y ago
Totally agree, I just had this happen to me two days ago. The Uber app bugged out and left me with a fare that was double what I was quoted, and there was basically no way to get in touch with Uber about it. You know how often support chatbots offer a "talk to a human" option? Not Uber. Just links to articles about how I'm holding it wrong.
- BizarreByte 3y agoIt’s worth taking to Twitter to complain in those situations. I’d love if we didn’t half to, but I’ve found most companies help when you make your issue public. Maybe Uber isn’t a company who will care, but most are.