I participated at a Hackathon last year, hosted and sponsored by a big telco at the country I'm living in. Me and my team had an idea for the topic "urban mobil

I participated at a Hackathon last year, hosted and sponsored by a big telco at the country I'm living in. Me and my team had an idea for the topic "urban mobility improvements", where every transport app (Uber, nextbike, public transport) would be put together in a single app where you could buy tickets, call a cab, rent a scooter/bike in a single app. We pitched this idea to a mentor at the hackathon that worked for the sponsoring company and had worked with UX. The question he asked "how are you going to make your app sustainable, how are you going to keep a steady flow of new users?". We replied: "because it's convenient", and he immediately replied: "normal users don't care about convenience, they won't stop using 5-10 different apps because it's convenient for them to use a new app where they can find everything they need. They need other incentives to use your app". At that point I couldn't reply back to him saying "well I am a user, we are users of these apps and the UX is simply terrible, if you think this is okay then sorry but you're a dumbass", because we had to finalize our business pitch and we were in a tight deadline, so for nervousness I couldn't say it to the guy that he is wrong. I don't hate UX. I hate people that think it's totally okay to hide important or common things behind 3-5 clicks AND screens. This is the golden standard for UX nowadays: making things complicated for the end user. I don't know if I am just tired of this bullshit they shove at our faces, but a LOT of new major products have a terrible UX now. Examples? I use OneDrive for storing my files. I mainly use the web interface because there's no native Linux client and I keep forgetting about rclone. I used to access office.com, login to my uni account, click on the OneDrive icon on the sidebar and it would redirect me to my OneDrive. Microsoft changed the layout recently, now to access 1Drive, you need to click the sidebar, click on the menu icon, select OneDrive, to a point it will redirect you to a OneDrive page, and then you have to click "My files" to get the default view where all your files are listed. I hated this update and I have no idea what Microsoft was smoking to think to hide the OneDrive button under extra actions. Another example? FIFA 2023. You have lootboxes that contains player cars and utility cards. You can get these card packs by completing objectives. You can complete objectives by doing actions on the main menu (organizing your team, buying a player, etc) or inside a match. And guess what, there's no button to collect all of your pending rewards. And if you have lots of card packs to open, you can't just click a button to open them all, you need to open them one by one. Oh and to make things worse, if you go to any other Ultimate Team menu option, you need to go back to the main Ultimate Team menu, click Store, Packs and then you can open your packs. The game costs $70 and has terrible UX.