Yes, I write apps. Yes, I know that some bugs will slip through. And I have had customers write "bug reports" in the app store comments. My take on it is: If a

Yes, I write apps. Yes, I know that some bugs will slip through. And I have had customers write "bug reports" in the app store comments. My take on it is: If a bug slips through, I have to live with the public humiliation as a consequence. As for responding to reviews: Yes, I meant public responses. In my opinion private responses to reviews are useless, because I assume that people who believe that reviews are the best way to report bugs are also incapable of sending crash reports, even if you send them step-by-step instructions how to do so. I am talking from experience. People send all kinds of things when you ask them for crash reports. If I get a reply, I might get console log entries or crash reports for different apps. If you ask people how large their file is, they may say: "several gigabytes" when it is actually 10MB. Those people who have a sufficient understanding of computers to provide useful feedback also understand that they should report bugs via email.