> it's not because of tech illiteracy, because she refuses help with it That is still a big sign of tech illiteracy imho. It can be uncertainty about the outco

> it's not because of tech illiteracy, because she refuses help with it That is still a big sign of tech illiteracy imho. It can be uncertainty about the outcome of changing the settings combined with the fact playing YT videos all day is not too inconvenient for her. You know changing the settings is not a big deal, but someone who sees it as a semi-magical box that sometimes throws random error messages? I also knew a person who refused to reboot her smartphone in order to fix the problem that it couldn't reliably receive SMS anymore. It had an uptime well over 6 months. The reason? She didn't know the PIN code anymore and didn't want to bother trying to find out. Well, until she bought a shiny new phone that is.