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The Netflix interface is so bad that I've been wondering if they made it bad on purpose. Over a decade ago when DVDs in red envelopes were the standard they had
by ajmurmann 3y ago
The Netflix interface is so bad that I've been wondering if they made it bad on purpose. Over a decade ago when DVDs in red envelopes were the standard they had a table view of all their content and you could sort and filter it to your heart's desire. When they got rid of this, I used their API to build a CLI tool that just listed shows ordered by how much Netflix thought I'd like it. All of this was vastly superior to the current Netflix interface. However, I sometimes would decide that I had watched everything on Netflix and turn it off or even unsubscribe for a few months. Now it's really hard to find out if you have exhausted Netflix. It's easy to spend a lot of time just scrolling though the GUI hoping you'll find something and sometimes you do. Sometimes you find something where it's surprising that it didn't suggest it in the first place. I wonder if this is all by design because they try to increase quantity of engagement and not quality and value gained from the engagement.
Edit: I have some sympathy for this. Engagement is much harder to measure than customer satisfaction. They are looking for the keys under the light because they cannot see anywhere else.
- miyuru 3y agoI canceled netflix, because I am spending more time looking for a show a movies than actually watching it.