I also came here to quote that part. The author is completely biased, and his views reflect not what I call "higher education", nor my experience. A friend of

I also came here to quote that part. The author is completely biased, and his views reflect not what I call "higher education", nor my experience. A friend of mine was offered a well-paid teaching assistant position at a private school. Some students completely failed the tests he was grading, but when he gave out failing grades, he got a meeting with the principal, who told him about the importance of not disappointing/losing customers, and that these people were paying good money for their degrees. He didn't renew his contract there. Luckily, this still seems to be the exception around here, with almost-free public education.