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I often feel that UX refuse to listen to ideas unless it originated in their kabal. They can completely ignore obvious points even if users themselves are point
by politelemon 3y ago
I often feel that UX refuse to listen to ideas unless it originated in their kabal. They can completely ignore obvious points even if users themselves are pointing it out. And in this I think the underlying criticism is that they have forgotten or deemphasized the U in UX. Resulting in poor meshing with the rest of the organisation.
- calderwoodra 3y agoThe justification I've heard here is that one person's feedback shouldn't trump the research and feedback of dozens of users over many months. Seems reasonable but feels like there's a blind spot here too imo.