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You must be fun at incident review. "The solution is to hire better engineers. Our root cause analysis shows that this should have never happened in the first p
by nindalf 3y ago
You must be fun at incident review. "The solution is to hire better engineers. Our root cause analysis shows that this should have never happened in the first place. Whoever is responsible for this needs to go."
- riwsky 3y agoYou’re missing the distinction here between incompetence and malice. One member of leadership acted maliciously; the fact that they were successful indicates that leadership as a whole was missing some controls (formal or otherwise). The latter party is analogous to whichever engineer accidentally brought down prod, whom our post-mortems should not blame—but the former is not. If some dirtbag got angry about being passed over for a promotion, got offers for a new gig, and then rage-deleted prod at 5pm on their last day, you get to blame that dude at the post-mortem.
- nindalf 3y agoI agree with everything you said. I think you meant to write this to the other person. They kept trying to blame the entirety of leadership for a leadership failure and suggests “picking better leaders”. I, like you, suggested that the process needs to be improved but I’m not sure how.
- deleted 3y ago[deleted]
- riwsky 3y agoAhhhhhh, legit, sorry. I’d read “whoever is responsible for this needs to go” as referring to only the malicious party—but “better leaders” does indeed suggest the GP wants multiple heads to roll.
- auggierose 3y agoYou read it right the first time. I am just referring to the malicious party. By saying "better leaders" I mean get rid of the malicious part of your leadership. That will result in a better leadership, thus "better leaders". I must admit, maybe I am expressing myself a bit too mathematical here.
- auggierose 3y agoIf the incident review shows that it is due to sabotage, how would you deal with the responsible person?
- CRConrad 3y agoAnd how can what they did – presenting their own decision to other organisations or levels of their own organisation as if it were the legitimate “Leadership” consensus decision – how could that be anything other than a conscious and intentional act on their part, i.e, to use your term, “sabotage”? It's not like it could somehow be an accident, is it? “Oops, I slipped and fell onto my keyboard and these somewhat coherent and grammatically correct e-mails went out”? Of-fucking-course it was sabotage, and of course they should be fired as all hell.
- deleted 3y ago[deleted]