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Horrific. I'm surprised the DOJ isn't getting involved. > Employees are instructed that unless lawyers are involved, they should not send written versions of t
by paulryanrogers 3y ago
Horrific. I'm surprised the DOJ isn't getting involved.
> Employees are instructed that unless lawyers are involved, they should not send written versions of their reviews but pass it on “VERBALLY to the customer.”
In what world does this make sense?! I imagine it's always better to communicate in writing, otherwise why not say nothing or at least ask legal to vet it?
- Jiro 3y agoThey can't ask legal to vet it unless they put it in writing, which would defeat the purpose. If it's put in writing, 1) they have to retain it for however long their document retention policy says and 2) it can be subpoenaed and quoted out of context in a lawsuit.
- deleted 3y ago[deleted]