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My girlfriend worked for a small-ish company (less than 100 employees) that got ONE negative review on Glassdoor. The company executives were so angry about it
by jimt1234 3y ago
My girlfriend worked for a small-ish company (less than 100 employees) that got ONE negative review on Glassdoor. The company executives were so angry about it that they contacted Glassdoor, trying to get them to remove it. Denied. Then they hired an attorney to try and force Glassdoor to remove the negative review. Denied again. Finally, a few weeks later, someone from Glassdoor reached out about some sort of premier program for employers. Nothing was ever stated directly, but it was implied that reviews would be "managed" with the premier program. They signed up. Negative review disappeared later that day.
I don't know the details about the "premier program", like what it was specifically called, but the negative review did magically disappear. Also, everything said in the negative review was totally true.
- gnicholas 3y agoDid the company have to stay a "premier" member for the review to stay buried, or could they sign up and then churn out and have it still be hidden?
- ganoushoreilly 3y agoI would imagine there was at least a 1 year contract. I don't know of any outbound sales that would target 1 month subscriptions. It's definitely a racket either way.
- pnt12 3y agoHmmm... I'd day restoring a bad review would be even more suspicious. Let them come naturally and don't delete them - unless the company reconsiders the benefits of premier, that is.
- dicknuckle 3y agoJust like BBB. I'm not sure why people think it's some kind of government agency.
- archagon 3y agoWow, that’s damning. IMO, for companies that publish ratings like Glassdoor/Yelp/Airbnb, it should be outright illegal to remove negative reviews without very good reason. (Lies, spam, etc.)
- hansel_der 3y agothen again, who decides if it is a (very) good reason?