This. Keep probing until you’re able to form hypotheses, and keep testing those. Worst case you learn; best case, with each experiment you change something for

This. Keep probing until you’re able to form hypotheses, and keep testing those. Worst case you learn; best case, with each experiment you change something for the better. One thing I would add is the perspectives and ideally the participation of other people. Absolutely essential if the challenge has any kind of social dimension.