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> haven't been on projects of this size, but with many of our customers a big issue is that the decisions are taken by people sufficiently high up in the organi
by cmh89 3y ago
> haven't been on projects of this size, but with many of our customers a big issue is that the decisions are taken by people sufficiently high up in the organization that they don't know what's really going on, and without including key resources from lower levels to provide that insight.
This is my experience working in government IT. The people whose job it is to go to meetings and talk end up being the ones representing the businesses interest and the vendor ends up running circles around them because they aren't in any way qualified to talk about something technical.
- mistrial9 3y agoseveral valid viewpoints in this thread, describing portions of a difficult-to-describe situation. The word "qualified" jumps out for me here.. It could mean things like "sufficient technical background" and "of sound mind and problem solving skills" .. but in the govt context, "qualified" means exactly "you have legal permission" .. this is one of the several places that these projects break down, exactly. Those in business and those delivering permits, over time, learn that permits can be used to make money, and control future money, not work. The permit process for qualification also works at the bidding stage, where new entries are required to have their high school gradepoint checked, and hundred page report(s) to show "context" for the bid, yet existing payment contracts continue on in zombie mode for huge values, on a regular basis. This is like the force of gravity for these deals.. both sides, govt and big business, want lots of cash flow and no end in sight.