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QR codes are conducive to dining use cases where automation is desirable. For instance, QR codes would fit in with the old automat model [1]. A more modern ex
by 0gravitas 3y ago
QR codes are conducive to dining use cases where automation is desirable. For instance, QR codes would fit in with the old automat model [1]. A more modern example might be Chinese restaurants, where the food (i.e. temperature, taste, price) is more important than the experience (e.g. rude but fast waiters are fine).
In use cases where the experience is an important component, such as the steakhouse example from the article, QR codes can be a net negative. Automation might not be desirable there.
[1] https://en.wikipedia.org/wiki/Automat https://en.wikipedia.org/wiki/Automat