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Thoughts on Laudspeaker? https://news.ycombinator.com/item?id=34835559 https://news.ycombinator.com/item?id=34835559?

by Onavo 3y ago

abe94 3y ago
One of the founders / maintainers of Laudspeaker [1] here! We think its great that there are more open source options in the space and really nice design guys! Some differences: a) We have explicitly decided against a DAG approach [2] for our visual editor and use state machines as our model, so you can explicitly create things like loops, and customize journey logic more. b) Our cloud pricing is not user based, but right now follows a pay as you go model for usage with sliding discounts for larger message volumes [3]. While the mechanics may change we are most likely going to avoid user based pricing models. c) We support different channels at the moment (email, sms, firebase push, slack, in app modals) and we integrate with databases/ warehouses as well as product analytics services like posthog [4] and CDPs like rudderstack. I'm sure with time we will converge on the same channels/integrations. d) We think journey versioning / testing is a great idea, and don't yet have that but are rolling out our own. Some similarities: a) We also use clickhouse, and at some point will use temporal (our project is supported by one of their executives) b) We also have a visual editor, segments and templates c) We can be self-hosted (A few users are self hosting today) For others checking this out there are also older projects like Mautic [5]. And customer engagement is a large enough category that it includes projects like Chatwoot [6] that focuses more on customer support. [1] https://github.com/laudspeaker/laudspeaker https://github.com/laudspeaker/laudspeaker [2] https://laudspeaker.com/docs/engineering-blog/finite-state-machines-dags-and-our-ux-logic https://laudspeaker.com/docs/engineering-blog/finite-state-m... [3] https://laudspeaker.com/pricing https://laudspeaker.com/pricing [4] https://posthog.com/tutorials/laudspeaker-posthog https://posthog.com/tutorials/laudspeaker-posthog [5] https://www.mautic.org/ https://www.mautic.org/ [6] https://www.chatwoot.com/ https://www.chatwoot.com/
maxthegeek1 3y ago
It's honestly gratifying to see that we landed on a similar product space independently. I read it as a strong signal that there's a real need for the product. I've been impressed by how much ground they've been able to cover, and how quickly they're building. Beyond that, I think our focuses are somewhat different, as our current roadmap is focused on serving growth engineers. Still happy to see them working in the space.

Thoughts on Laudspeaker? https://news.ycombinator.com/item?id=34835559 https://news.ycombinator.com/item?id=34835559?

by Onavo 3y ago

Thoughts on Laudspeaker? https://news.ycombinator.com/item?id=34835559 https://news.ycombinator.com/item?id=34835559?

One of the founders / maintainers of Laudspeaker [1] here! We think its great that there are more open source options in the space and really nice design guys! Some differences: a) We have explicitly decided against a DAG approach [2] for our visual editor and use state machines as our model, so you can explicitly create things like loops, and customize journey logic more. b) Our cloud pricing is not user based, but right now follows a pay as you go model for usage with sliding discounts for larger message volumes [3]. While the mechanics may change we are most likely going to avoid user based pricing models. c) We support different channels at the moment (email, sms, firebase push, slack, in app modals) and we integrate with databases/ warehouses as well as product analytics services like posthog [4] and CDPs like rudderstack. I'm sure with time we will converge on the same channels/integrations. d) We think journey versioning / testing is a great idea, and don't yet have that but are rolling out our own. Some similarities: a) We also use clickhouse, and at some point will use temporal (our project is supported by one of their executives) b) We also have a visual editor, segments and templates c) We can be self-hosted (A few users are self hosting today) For others checking this out there are also older projects like Mautic [5]. And customer engagement is a large enough category that it includes projects like Chatwoot [6] that focuses more on customer support. [1] https://github.com/laudspeaker/laudspeaker https://github.com/laudspeaker/laudspeaker [2] https://laudspeaker.com/docs/engineering-blog/finite-state-machines-dags-and-our-ux-logic https://laudspeaker.com/docs/engineering-blog/finite-state-m... [3] https://laudspeaker.com/pricing https://laudspeaker.com/pricing [4] https://posthog.com/tutorials/laudspeaker-posthog https://posthog.com/tutorials/laudspeaker-posthog [5] https://www.mautic.org/ https://www.mautic.org/ [6] https://www.chatwoot.com/ https://www.chatwoot.com/

maxthegeek1 3y ago

It's honestly gratifying to see that we landed on a similar product space independently. I read it as a strong signal that there's a real need for the product. I've been impressed by how much ground they've been able to cover, and how quickly they're building. Beyond that, I think our focuses are somewhat different, as our current roadmap is focused on serving growth engineers. Still happy to see them working in the space.