3 ms·
Do you react well to some constructive criticism or are bothered by just about all of it? I wonder if you are dealing when some perfectionism issues more broadl
by topkai22 3y ago
Do you react well to some constructive criticism or are bothered by just about all of it? I wonder if you are dealing when some perfectionism issues more broadly.
It’s sometimes hard to remember, but feedback is a gift. It is someone else taking time to show us how to be better. One approach to feel less bad about constructive/negative feedback is to show and feel gratitude to the person giving.
I remember I had a customer who was somewhat hostile and awkward when reporting bugs. One day they reported a bizarre issue related to a race condition and I spontaneously responded “that’s a AWESOME bug find. It’s a cool bug. Sorry it’s impacting you but I appreciate you helping us make the product better.” That and similar interactions changed the tone of our communications- by expressing enthusiasm and gratitude for the opportunity to learn I reinforced those emotions over the angst and worry over the problematic feedback and at the same time changed the tenor with the customer who went from being a little angry at finding bugs to enthusiastic at reporting then. I distinctly remember my smile the first time he started a meeting with “I’ve got a good one for you.”
If you can find a way to value the learning highly it helps reduce the sting to the ego of criticism.