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Ordering via code in the US would be a challenge I think. As you said, restaurants would lose the chance to offer drinks (and appetizers and specials), and serv

Ordering via code in the US would be a challenge I think. As you said, restaurants would lose the chance to offer drinks (and appetizers and specials), and servers might lose out on tips if there’s less customer interaction. Also, I think you’d want to charge people as they order to incentivize people to double check their orders, and that would make it harder for people to seamlessly treat each other or split shared items. In general I think people in the US have built a lot of little rituals and social customs around how restaurants work, for better or worse, and messing with those makes people uncomfortable, especially now after all the shifts around covid

dragonwriter 3y ago
> Ordering via code in the US would be a challenge I think. As you said, restaurants would lose the chance to offer drinks (and appetizers and specials), and servers might lose out on tips if there’s less customer interaction. It might be a hard transition for a restaurant that currently has full table service, OTOH, it would be an easier challenge for a fast-casual restaurant (the kind that does “order & pay at the counter, get a number, then get served at your table”, to go to tableside ordering with QR menus.