Amtrack is so incompetently run that I would not take any statement like this at face value — what they are saying is that it's annoying tot think about and the

Amtrack is so incompetently run that I would not take any statement like this at face value — what they are saying is that it's annoying tot think about and they don't want to allow it. (also, it allows them to offload some of their own unreliability onto someone else).