No mention of Cal Newport? I'm torn on this. Yeah, it'd be great to have a hard line between dev and ops with both groups also having managers to shield them f

No mention of Cal Newport? I'm torn on this. Yeah, it'd be great to have a hard line between dev and ops with both groups also having managers to shield them from the business team that protects the mental states of flow of each. But realistically, IME, devs who respond to the ops issues on the features they build directly from the biz people are way more valuable to the bottom line of the company in terms of getting high value work done. Yeah, it's not optimal, but throughput per dev on the aggregate and a deep understanding of the tech vis a vis the actual business needs its serving is really important.