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Price discrimination is a great way to reduce customer trust. I have a friend that Uber consistently charges 20% less than me, for the same trip, at the same ti
by BoppreH 3y ago
Price discrimination is a great way to reduce customer trust. I have a friend that Uber consistently charges 20% less than me, for the same trip, at the same time, and before any obvious discounts. My best guess is that it's because of a trip to SF with a company card some years ago (high-cost area! Price insensitivity! Ka-ching goes the app). I will probably never learn the truth, but the result is that I avoid using Uber because it makes me feel ripped off.
- pinko 3y agoI've found Uber routinely sends me push notifications advertising a fare drop right after I've left the app without confirming a ride in order to check prices on Lyft -- and doesn't do so otherwise, even if I introduce the same delay. I.e., after delaying ride confirmation, if I don't switch apps I am not offered a lower fare, if I do switch apps I am offered a lower fare. So sleazy.
- _rs 3y agoThis happened to me once last year and I’ve never been able to reproduce it since, even when actually switching apps to cross check prices
- mecha_ghidorah 3y agoI am actually increasingly concerned about the potential for price discrimination to become endemic, widespread, and very impactful. I actually am beginning to think we should be looking into legislating against it.