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I mean, just looking at the product page it's all about receiving ink in a timely manner. It's not until you get to the poorly-named Ink Plans that you see that
by prophesi 3y ago
I mean, just looking at the product page it's all about receiving ink in a timely manner. It's not until you get to the poorly-named Ink Plans that you see that it's actually all about pages.
- mynameisvlad 3y agoDid you read the same page I did? Because it’s called a “printing plan” the entire way until you get to the pricing section, where they use “ink plans” to obviously distinguish it from the “toner plans” next to it. It also actively talks about pricing being per page, replacements per pages printed, literally everything talks about it being based on pages printed. It even explicitly tells you you won’t get cartridges regularly, but based on pages printed. It’s more than clear that the whole thing is based off pages printed and not the ink itself. It even explicitly goes over this in the FAQ on the homepage: > The subscription cartridges only work while your printer is enrolled in HP Instant Ink service, so you will need to purchase store-bought cartridges after your final billing cycle to continue printing. It’s like you’re trying to manufacture the outrage on the spot based on a loose skimming and the appearance of keywords.
- prophesi 3y ago> It’s like you’re trying to manufacture the outrage on the spot based on a loose skimming and the appearance of keywords. Good advertising should only require loose skimming to know what they're trying to sell you.
- mynameisvlad 3y agoDid anyone say they had good advertising? No. Are they transparent about the pricing being per page, the actual thing we’re discussing? Yes. The goal posts are over there. Gotta love the fact you ignored all of the points in favor of a bad strawman. As I said, manufactures outrage.
- prophesi 3y agoThe goal post you're debating is a low bar for reasonable business practices.
- mynameisvlad 3y agoOkay so you have no actual rebuttal of my points. Thanks for making it abundantly clear.
- prophesi 3y agoThat's because you disagree that the issue is about good advertising. The page isn't as clear-cut as you've pointed out. It's also worth mentioning that buying a new InkJet printer is also tacked on with 2 years of "ink" advertised as "Up to 2 years of ink in bottles included in the box." that is also actually based on pages. Searching for HP InkJet on your search engine of choice will show how it's an "ink and toner monthly subscriptions" in their snippets. It's a shady business practice that we shouldn't be encouraging at all.
- mynameisvlad 3y agoAbundantly clear landing page which calls it a printing subscription, explains exactly what you pay for and what happens when you cancel, and how to continue printing with your own purchased ink after you cancel is "misleading". Definitely.
- prophesi 3y agoA landing page that doesn't mention pages until you scroll halfway down to their pricing plans and see "10 pages/mo.", the details of the plan hidden behind a collapsed accordion, adding a subscription to all new printers to lock users in. _Definitely_ not misleading.
- mynameisvlad 3y ago
- ElectricalUnion 3y ago> Good advertising should only require loose skimming to know what they're trying to sell you. In my experience, good advertising is the opposite - it requires extensive reading about what they're trying to sell you - because it's good advertising, not a good encyclopedia.