4 ms·

as much as I hate subscriptions this doesn't sound unreasonable you're paying for X pages a month, and the ink is supplied to you to allow you to do that woul

as much as I hate subscriptions this doesn't sound unreasonable you're paying for X pages a month, and the ink is supplied to you to allow you to do that would it be any different if you were in the local staples paying for X pages/month if you cancelled would you feel entitled to go behind the counter and take the ink you've "purchased"?

michaelmior 3y ago
I think one major difference is that a reasonable default expectation is that when I have an ink cartridge in my possession, I am able to use it until it's empty. I wouldn't have the same expectation of the ink cartridge at the local copy center. I'm sure that HP states somewhere that the ink is their property even if you physically have it, as the OP said. However, I think whenever you violate reasonable expectations, you should also make an extra effort to make sure the consumer is aware.
- bgorman 3y ago
  You are not able to use it until it is empty. You are paying for X pages a month. If you have printed X pages, you need to pay more. You don't need to use the subscription model to use a printer, you can use regular cartridges.
  - michaelmior 3y ago
    I understand how the subscription model works. My point is that I think it is a very reasonable expectation that once you have an ink cartridge, you should be able to use it until empty. This was evidently not made clear to the OP. I'm saying that this seems to be a failure on the part of HP to clearly communicate the restrictions in place with the subscription model. I'm not suggesting they violated their agreement with the user, I'm saying that the terms of the agreement could have been more clearly communicated.
db48x 3y ago
If you cancel your magazine subscription, do the magazines you have already received vanish, or become unreadable? An ink subscription should be exactly the same. You send them money every month, they send you ink every month. When you cancel the subscription, you still own the ink that you paid for.
- blibble 3y ago
  > If you cancel your magazine subscription, do the magazines you have already received vanish, or become unreadable? An ink subscription should be exactly the same. it's not an ink subscription it's a printed pages subscription you still have your printed pages after cancelling
- Double_a_92 3y ago
  It's more like a series of books, and they send you all the books at once to save shipping costs. But each book is locked in a box that needs a key to open. Your subscription is for a monthly key. If you cancel your subscription do you have the right to read the remaining books?

michaelmior 3y ago

I think one major difference is that a reasonable default expectation is that when I have an ink cartridge in my possession, I am able to use it until it's empty. I wouldn't have the same expectation of the ink cartridge at the local copy center. I'm sure that HP states somewhere that the ink is their property even if you physically have it, as the OP said. However, I think whenever you violate reasonable expectations, you should also make an extra effort to make sure the consumer is aware.

bgorman 3y ago
You are not able to use it until it is empty. You are paying for X pages a month. If you have printed X pages, you need to pay more. You don't need to use the subscription model to use a printer, you can use regular cartridges.
- michaelmior 3y ago
  I understand how the subscription model works. My point is that I think it is a very reasonable expectation that once you have an ink cartridge, you should be able to use it until empty. This was evidently not made clear to the OP. I'm saying that this seems to be a failure on the part of HP to clearly communicate the restrictions in place with the subscription model. I'm not suggesting they violated their agreement with the user, I'm saying that the terms of the agreement could have been more clearly communicated.

db48x 3y ago

If you cancel your magazine subscription, do the magazines you have already received vanish, or become unreadable? An ink subscription should be exactly the same. You send them money every month, they send you ink every month. When you cancel the subscription, you still own the ink that you paid for.

blibble 3y ago
> If you cancel your magazine subscription, do the magazines you have already received vanish, or become unreadable? An ink subscription should be exactly the same. it's not an ink subscription it's a printed pages subscription you still have your printed pages after cancelling
Double_a_92 3y ago
It's more like a series of books, and they send you all the books at once to save shipping costs. But each book is locked in a box that needs a key to open. Your subscription is for a monthly key. If you cancel your subscription do you have the right to read the remaining books?